MHP Sellors LLP is am award-winning, dynamic and well-respected law firm with offices in Limerick and Ennis. We pride ourselves on providing exceptional service to our clients, fostering a positive and professional working environment for our team, and upholding the highest standards in all we do. We are seeking a friendly, efficient, and capable individual to join our team, providing front-line support and ensuring the smooth operation of our reception area.

The successful candidate will be based in our Limerick office.

RESPONSIBILITIES:

Client Interaction:

• Welcome clients and prospective clients in a professional, courteous, and friendly manner.
• Handle incoming calls for both offices, ensuring queries are managed or redirected appropriately.

Communication and Coordination:

• Manage and respond to incoming email inquiries promptly and professionally.
• Coordinate meeting room bookings, ensuring availability and readiness for client and internal meetings.

Administrative Support:

• Maintain an organised and efficient reception area.
• Assist with general administrative tasks as required.

Professional Presentation:

• Serve as the first point of contact for the firm, projecting a calm and pleasant demeanour.
• Uphold the firm’s reputation through professional and effective client service.

 

ESSENTIAL SKILLS:

• Communication:
  • Excellent verbal and written communication skills with a professional phone manner.
• Interpersonal and Customer Service Skills:
  • A calm and positive manner, with the ability to handle client interactions gracefully and professionally. A natural ability to make clients feel valued and at ease.
• Organisational and Problem-Solving Skills:
  • Strong multitasking ability and attention to detail. Quick thinking and resourcefulness to resolve client inquiries or unexpected issues.
• Time Management:
  • Capable of managing and prioritising multiple tasks and meeting deadlines efficiently.
• Team Player:
  • Willingness to support colleagues and contribute to the overall efficiency of the office.
• Discretion and Confidentiality:
  • Handling sensitive client and firm information with the utmost care.
• Adaptability:
  • Comfort with changing priorities and managing multiple tasks simultaneously.
• Cultural Awareness:
  • Sensitivity to a diverse range of clients and colleagues.
• IT Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, MS Teams) and other office software.
• Professional Appearance:
  • Maintaining a neat and professional appearance to reflect the firm’s image.

 

DESIRABLE SKILLS:

• Experience:
  • Ideally, 3+ years in a similar role, preferably in a legal or professional services environment. A relevant qualification/certification would be an advantage.

• Knowledge of Office Equipment:
  • Familiarity with managing office systems like phone switchboards, printers, or scanners.

 

HOW TO APPLY:

Interested candidates are invited to submit their up-to-date CV, accompanied by a cover letter outlining their relevant experience and expressing their interest in the role, to [email protected]

Applications will be reviewed on a rolling basis, so early submission is encouraged.